Responsible Gaming at p7pp
Gambling is entertainment — and p7pp gives every player the tools to keep it that way. 21+ only. Play smart, play safe.
Our Commitment to Responsible Gaming
p7pp believes that gambling should always be an enjoyable leisure activity — never a source of financial stress, personal harm, or family conflict. We are committed to maintaining an environment where responsible gaming is not just a policy statement but a lived practice built into every part of the Platform. Our responsible gaming programme is designed with Bangladesh players in mind, acknowledging the specific social and cultural context in which our users engage with sports betting and casino games.
From the moment you register an account with p7pp, responsible gaming tools are available to you at no extra cost and with no bureaucratic hurdles. You do not need to justify your choices — you simply activate the tool that suits your needs, and p7pp enforces it. Our support team is available around the clock to assist any player who feels that their gambling habits need attention.
Player Protection Tools
p7pp provides a comprehensive set of tools that put you in control of your gambling activity. All tools are accessible through your account settings or by contacting our support team directly.
Deposit Limits
Set daily, weekly, or monthly caps on how much you can deposit. Reductions take effect immediately; increases need a 24-hour cooling period.
Session Time Limits
Set a maximum duration for each gaming session. When your limit is reached, p7pp will prompt you to take a break before continuing.
Reality Check Reminders
Receive timed pop-up notifications during play that show how long you have been playing and how much you have spent in the current session.
Time-Out (Cool-Off)
Take a temporary break from the Platform for 24 hours, 7 days, or 30 days. Your account is suspended for the chosen period but can be reopened after.
Self-Exclusion
Request a longer break of 6 months, 1 year, or permanent exclusion. During self-exclusion, p7pp takes active steps to block your access and will not send you any promotional material.
How Deposit Limits Work
Deposit limits are one of the most effective tools available to p7pp players. Once you set a limit, p7pp will not allow you to deposit more than the specified amount within the chosen time period — regardless of how you try to top up your account. If you fund your p7pp account via bKash, Nagad, Rocket, or Upay, the deposit limit applies equally to all payment methods. You cannot circumvent a limit by switching between payment providers.
Reducing your deposit limit takes effect immediately. This is intentional — p7pp does not want a cooling-off delay to become an obstacle when you decide to spend less. Increasing a limit, however, is subject to a mandatory 24-hour review period. This is designed to prevent impulsive decisions made in the middle of a gaming session. If you are unsure what limit to set, start conservatively and adjust upward once you have experienced how the tool affects your play.
Self-Exclusion: Step by Step
Self-exclusion is the right tool if you feel that a short time-out is not enough and you need a more robust separation from gambling. The process at p7pp is straightforward and confidential.
Contact p7pp Support
Reach out to the p7pp support team via email at [email protected] and state that you wish to self-exclude. You do not need to give a reason.
Choose Your Exclusion Period
Select from 6 months, 1 year, 2 years, 5 years, or permanent exclusion. Our team will confirm your selection and apply the restriction to your account immediately.
Access Is Blocked
Once self-exclusion is active, you will not be able to log in to your p7pp account. Any pending bonuses are forfeited. Your account balance at the time of exclusion will be handled according to our standard withdrawal policy.
Seek Additional Support
p7pp encourages players who self-exclude to also reach out to professional counselling services. Gambling is a behavioural health topic — trained professionals can provide strategies and support that a platform alone cannot offer.
Recognising Problem Gambling
Problem gambling does not always look the same from person to person. It can develop gradually and be difficult to recognise in oneself. The following warning signs may indicate that gambling is becoming harmful. If several of these apply to you or someone you know, we strongly encourage seeking help.
Warning Signs to Watch For
- Gambling with money you cannot afford to lose, such as rent, household bills, or savings
- Lying to family members or close friends about how much time or money you spend on gambling
- Chasing losses — continuing to gamble in an attempt to win back money already lost
- Neglecting work, studies, or family responsibilities because of time spent gambling
- Feeling irritable, anxious, or restless when not gambling or when trying to cut down
- Using gambling as a way to escape from personal problems, depression, or stress
- Borrowing money from friends, family, or financial institutions specifically to fund gambling
- Failed attempts to stop or reduce gambling on your own, despite genuinely wanting to
Recognising any of these signs is a sign of self-awareness, not weakness. p7pp asks all players to check in with themselves regularly and to use the Platform's tools proactively — before a problem develops, not just in response to one.
Protecting Young People
p7pp takes underage gambling extremely seriously. Our registration process includes age verification steps designed to identify and block anyone under the age of 21 from creating an account or accessing real-money gaming services. If our systems detect that a user may be underage at any point — including after registration — we will suspend the account immediately, withhold any funds pending a full investigation, and report the matter where required by applicable law.
Parents and guardians in households where children or teenagers are present are strongly advised to use device-level parental control software to prevent access to gambling websites. Many mobile devices and home networks support parental filtering features that can block gambling-related content by category. If you need guidance on setting up parental controls on Android or iOS devices commonly used in Bangladesh, p7pp support can point you toward relevant resources.
Tips for Playing Responsibly
Even players who have never experienced gambling-related harm can benefit from building healthy habits into their gaming routine from the start. The following practices keep gambling in its proper place — as a form of entertainment, not a financial strategy.
Set a Budget Before You Start
Decide in advance how much you are comfortable spending in a session and treat that amount as the cost of entertainment — just like a cinema ticket or a restaurant meal. Once it is gone, stop.
Never Chase Losses
Losing sessions are a normal part of gambling. Chasing losses — betting more to try to recover what you have lost — almost always makes the situation worse. Accept losses as the price of the entertainment and move on.
Take Regular Breaks
Step away from the screen at regular intervals. Fatigue and extended sessions affect decision-making. Use p7pp's session time limit tool to automate this habit if you find it difficult to stop on your own.
Keep Gambling Separate from Daily Life
Do not gamble when you are stressed, upset, tired, or under the influence of alcohol. Gambling in these states increases impulsive behaviour and poor decision-making. Keep it as a deliberate leisure choice made with a clear head.
Get Help — You Are Not Alone
p7pp Support Is Here for You
If you feel that gambling is negatively affecting your life, your finances, or your relationships, please do not wait — contact the p7pp support team at [email protected]. Our team will listen without judgement and guide you through the responsible gaming tools available to you. All conversations related to responsible gaming are treated with complete confidentiality.
Beyond p7pp's own support, we encourage anyone experiencing serious difficulties to speak with a trusted friend, family member, or mental health professional. Gambling-related harm is a recognised health issue and professional counsellors are trained to help. Reaching out is a sign of strength, and recovery is possible.