p7pp Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data p7pp collects, why we collect it, and how we keep it safe across our platform.
SSL Encrypted
All data transmitted between your device and p7pp is protected with SSL encryption at all times.
No Data Sales
p7pp never sells your personal data to third parties. Your information stays within the platform.
Your Rights
You may request access, correction, or deletion of your personal data at any time through p7pp support.
Cookie Control
p7pp uses cookies to improve your experience. You can manage cookie preferences through your browser settings.
1. Introduction
p7pp ("we", "our", "us") operates the p7pp online casino and sports betting platform accessible at https://p7pp.pro (the "Platform"). We are committed to protecting and respecting the privacy of all users who interact with our Platform. This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we treat it.
By registering an account with p7pp or continuing to use the Platform, you confirm that you have read and accepted this Policy. This Policy applies to all users of the Platform regardless of the device used to access it. If you do not agree with this Policy, you must not use the Platform.
2. Information We Collect
p7pp collects personal data from and about you in the following categories. We only collect data that is necessary to deliver, maintain, and improve our services, and to meet our obligations under applicable compliance frameworks.
Registration Data
When you create a p7pp account, we collect your full name, date of birth, residential address, email address, mobile phone number, and your chosen username. This information is required to set up and verify your account, confirm that you meet the 21+ age eligibility requirement, and comply with our Know Your Customer (KYC) obligations.
Identity Verification Documents
As part of our KYC process, we may request copies of government-issued identity documents such as a National ID card or passport, proof of address documents such as a recent utility bill or bank statement, and in some cases a selfie or video verification. These documents are processed securely and stored in encrypted form.
Transaction and Gaming Data
We record details of all deposits, withdrawals, bets, wagers, and gaming activity conducted through your p7pp account. This includes the amounts involved, timestamps, payment methods used (such as bKash, Nagad, or Rocket), game types, outcomes, and account balances. This data is used for account management, dispute resolution, fraud prevention, and responsible gaming monitoring.
Technical and Device Data
When you access the p7pp Platform, our servers automatically record certain technical information including your IP address, browser type and version, operating system, device type, screen resolution, referring URLs, pages visited, time spent on each page, and session identifiers. This data is used for security monitoring, fraud detection, performance optimisation, and to improve the overall user experience.
3. How We Use Your Information
p7pp uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent.
Account Management
To create, maintain, and administer your p7pp account; to process deposits and withdrawals; to verify your identity and age; to communicate account-related information such as security alerts, password resets, transaction confirmations, and support responses; and to provide access to the Platform's games and services.
Compliance and Fraud Prevention
To verify that you meet all eligibility requirements; to conduct KYC and anti-money laundering checks; to detect, investigate, and prevent fraudulent transactions, abuse of bonuses, collusion, and other prohibited conduct; and to comply with applicable legal and regulatory obligations, including responding to lawful requests from authorities.
Service Improvement
To analyse how users interact with the Platform; to identify technical issues and performance bottlenecks; to test new features and improvements; to conduct internal research and analytics; and to personalise your experience where permitted, such as displaying game recommendations based on your playing history.
Marketing Communications
Where you have provided consent or where we have a legitimate interest, we may send you promotional messages about p7pp bonuses, new game releases, cricket betting markets, seasonal offers (such as those coinciding with Eid, Pohela Boishakh, or BPL season), and other platform news. You may opt out of marketing communications at any time by contacting p7pp support.
4. Legal Basis for Processing
p7pp processes your personal data on one or more of the following legal grounds: (a) Contract — processing is necessary to perform the contract between you and p7pp, including operating your account and processing your transactions; (b) Legal Obligation — processing is necessary to comply with legal or regulatory requirements applicable to p7pp; (c) Legitimate Interests — processing is necessary for the legitimate interests of p7pp or a third party, where those interests are not overridden by your rights and interests; (d) Consent — where you have given specific, informed, and unambiguous consent for a particular processing activity.
Where p7pp relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal. To withdraw consent, contact p7pp support.
5. Sharing of Your Information
p7pp does not sell, rent, or trade your personal data to third parties. We may share your information only in the limited circumstances described below.
Service Providers
We engage trusted third-party service providers to assist in operating the Platform, including payment processing partners (such as bKash, Nagad, and Rocket), identity verification services, fraud prevention technology providers, cloud hosting and infrastructure providers, and customer support tools. These providers are contractually bound to process your data only in accordance with our instructions and applicable data protection obligations. They are not permitted to use your data for their own independent purposes.
Legal and Regulatory Authorities
We may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other governmental authorities where we are legally required to do so, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of p7pp, our users, or the public. Any such disclosure will be limited to the minimum data required to satisfy the legal obligation.
Business Transfers
In the event that p7pp undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred as part of that transaction. We will notify you via the contact details held on your account before your data is transferred and becomes subject to a different privacy policy.
6. Payment Data and Financial Information
p7pp processes payment transactions through trusted third-party payment providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you make a deposit or request a withdrawal, your payment details are transmitted directly to these payment processors over encrypted connections. p7pp does not store full card numbers, mobile banking PINs, or other sensitive payment credentials on its own servers.
Transaction records — including amounts, dates, payment method references, and account balances — are retained by p7pp for compliance, audit, and dispute resolution purposes. The retention period for financial records is governed by applicable legal and regulatory requirements. All financial data is stored in encrypted form with access restricted to authorised personnel only.
7. Cookies and Tracking Technologies
p7pp uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. Cookies help us recognise you when you return to the Platform, remember your preferences, maintain your logged-in session, and collect analytics data about how the Platform is used.
Essential Cookies
These cookies are strictly necessary for the Platform to function. They enable core features such as user authentication, session management, and security checks. Essential cookies cannot be disabled without breaking the Platform's core functionality. No consent is required for these cookies as they are integral to service delivery.
Analytics Cookies
These cookies collect aggregated, anonymised information about how visitors use the Platform — such as which pages are visited most frequently, where users drop off in a session, and which features are used most. This information helps us improve the Platform's design, content, and navigation. Analytics cookies do not identify you personally.
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a notification before a cookie is placed. Please note that restricting certain cookies may impact the functionality of the Platform. Detailed instructions for managing cookies are available in the help documentation of your browser.
8. Data Retention
p7pp retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal and regulatory obligations. The specific retention period varies depending on the category of data: registration and identity data is typically retained for the duration of the account relationship plus a minimum of five years following account closure; transaction records are retained for a minimum of five years; and technical log data is typically retained for a shorter period of between 90 days and 12 months depending on its purpose.
When data is no longer required for any legitimate purpose, p7pp will securely delete or anonymise it. Where complete deletion is not immediately possible due to technical constraints (for example, data held in backup archives), p7pp will isolate the data from active processing until deletion is possible.
9. Data Security
p7pp implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit between your device and our servers; encryption of sensitive data at rest; access control policies that restrict data access to authorised personnel on a need-to-know basis; regular security assessments and penetration testing; and multi-factor authentication requirements for internal systems access.
While p7pp takes all reasonable steps to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, p7pp will notify affected users without undue delay and will take all steps required to contain, remediate, and report the breach in accordance with applicable obligations.
10. Your Data Rights
You have a number of rights in relation to the personal data p7pp holds about you. To exercise any of the rights below, contact p7pp support with your account details and a clear description of your request. p7pp will respond within a reasonable timeframe and may need to verify your identity before processing your request.
Right of Access
You have the right to request a copy of the personal data p7pp holds about you, along with information about how it is used and with whom it is shared. This is sometimes called a Subject Access Request (SAR). p7pp will provide the requested information in a structured, commonly used, and machine-readable format where technically feasible.
Right to Rectification
You have the right to request that p7pp corrects any inaccurate or incomplete personal data held about you. If you believe any information in your account is incorrect, you may also update some details directly through your account settings or by contacting support.
Right to Erasure
You have the right to request that p7pp deletes your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and there is no other legal basis for processing. This right is not absolute; p7pp may retain data where required by legal or regulatory obligations even after a deletion request.
Right to Restrict Processing
You have the right to request that p7pp restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to our processing. During the period of restriction, p7pp may store your data but will not actively process it except in limited circumstances.
Right to Object
You have the right to object to p7pp's processing of your personal data where that processing is based on our legitimate interests. You also have an unconditional right to object to processing for direct marketing purposes at any time. Where you object to direct marketing, p7pp will stop processing your data for that purpose immediately.
11. Protection of Minors
The p7pp Platform is strictly intended for individuals aged 21 and above. p7pp does not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from an individual under the minimum age requirement, we will take immediate steps to delete that data and close the associated account. Parents and guardians are encouraged to use device-level parental controls and age-verification tools to prevent underage individuals from accessing online gambling platforms. If you have reason to believe that a minor has registered with p7pp, please contact support immediately.
12. Third-Party Links
The p7pp Platform may from time to time contain references to third-party products, services, or partners. These references do not constitute endorsements and p7pp is not responsible for the privacy practices or content of third-party websites or services. If you follow a link to a third-party site, we encourage you to read that site's privacy policy before providing any personal information. This Policy applies only to data collected by p7pp through the Platform.
13. Changes to This Privacy Policy
p7pp reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Where changes are material, we will make reasonable efforts to notify registered users via the contact details held on their account before the changes take effect.
The date of the most recent revision is always displayed at the top of this page. Your continued use of the Platform following the publication of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you must stop using the Platform and may request account closure.
14. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way p7pp handles your personal data, please contact our support team. You can reach us by email at [email protected]. We aim to respond to all privacy-related enquiries within a reasonable timeframe. Please include your registered account details and a clear description of your enquiry so we can assist you as efficiently as possible.